Terms & Conditions
1. Introduction
Welcome to book.sanctuarybayhomes.com, operated by CFC Ventures Greece MIKE (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of our vacation rental platform, including browsing listings, making reservations, and interacting with our services. By accessing or using our website, you agree to be bound by these Terms.
If you do not agree, please do not use our website.
2. About Us
CFC Ventures Greece MIKE
Artemidos 44, 14562 Kifisia, Greece
Email: hello@sanctuarybay.group
3. Our Services
We provide an online platform where users can browse and book vacation rental properties.
We act as an intermediary between guests and property owners/managers.
Unless otherwise stated, we do not own, manage, or operate the properties listed.
4. User Responsibilities
By using our website, you agree to:
Provide accurate and truthful information when making a booking
Respect the property rules communicated to you
Use the property responsibly and avoid causing damage
Comply with all applicable local laws during your stay
Misuse of the property or violation of property rules may result in cancellation of your booking, additional charges, or claims for damages.
5. Booking and Payments
When you make a reservation:
You enter into a direct contract with the property owner/manager.
Prices, taxes, fees, and payment terms are displayed at the time of booking.
Your booking is confirmed only after you receive a confirmation email.
We reserve the right to cancel or refuse bookings in cases of suspected fraud, inaccurate information, or misuse.
6. Cancellations & Refunds
Cancellation policies are set by each property and displayed at the time of booking.
They may vary depending on the rental and the selected dates.
Refunds (if applicable) are issued according to the specific cancellation policy of the property you booked.
Some reservations may be non-refundable.
We are not responsible for travel interruptions, force majeure events, or other circumstances beyond our control.
7. Property Information
We strive to ensure that property descriptions, photos, and features listed on the website are accurate.
However:
We rely on information provided by property owners/managers
We cannot guarantee that all information is always fully accurate or updated
Any issues regarding property conditions should be raised directly with the property manager or with us for further assistance.
8. Guest Conduct
Guests must:
Treat the property with care
Follow all house rules
Avoid disturbing neighbors or violating local laws
Prevent unauthorized guests from staying overnight unless allowed
Damages or violations may result in deductions from security deposits or additional charges.
9. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for property conditions, safety issues, or services provided by property owners/managers.
We are not responsible for losses resulting from events such as accidents, natural disasters, cancellations, or interruptions.
Our liability is limited to the amount paid for the booking made through our website.
Nothing in these Terms limits liability for fraud, gross negligence, or any liability that cannot be excluded under Greek or EU law.
10. Intellectual Property
All content on our website—including text, images, logos, and design—is owned by or licensed to CFC Ventures Greece MIKE.
You may not reproduce, modify, or distribute our content without written permission.
11. Prohibited Use
You agree not to:
Use the website for unlawful or fraudulent purposes
Attempt to gain unauthorized access to our systems
Interfere with the website’s operation
Scrape or copy listings without permission
Violations may result in termination of access and potential legal action.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and process personal data in compliance with the GDPR.
13. Applicable Law & Jurisdiction
These Terms are governed by the laws of Greece, without regard to conflict-of-law principles.
Any disputes will be subject to the exclusive jurisdiction of the courts of Athens, Greece.
14. Changes to These Terms
We may update or modify these Terms at any time.
Changes take effect when posted on the website, and continued use constitutes acceptance of the updated Terms.
15. Contact Us
For questions about these Terms, please contact:
CFC Ventures Greece MIKE
Artemidos 44, 14562 Kifisia, Greece
Email: hello@sanctuarybay.group